Conversions are crucial to making a website successful, but there are plenty of things that can interfere with an optimal conversion rate. Converting site visitors into buying customers is a tricky challenge, but the right strategies can make your website a successful powerhouse that turns visitors into profit.
You Aren’t Driving Traffic to Your Site
Your website can offer the perfect look, navigation, and content, but that means nothing if users can’t find it through search engines. An optimized site makes it easier for search engines like Google to crawl and index its pages. Invest in an SEO audit; a marketing agency that specializes in search engine optimization can assess your site and indicate the areas that need work.
Think of an SEO audit as a type of “health check” for your website. During an audit, SEO specialists poke around in the technical infrastructure of your site, observing on-page elements and off-page features in order to enhance search engine visibility, usability, and ultimately conversion rates. As the chart below shows, there are critical website SEO issues that can impact the way your website is run, including duplicate content, missing information, broken internal links, and the like.
Once the SEO team has assessed your site, they’ll present their findings and offer services that can help correct weak points.
Your Website Isn’t Responsive
It should come as no surprise that mobile usage continues to increase, and if your website isn’t responsive, you could be losing out on a core segment of consumers. There are two major templates used to create a mobile website: mobile templates and responsive design. What’s the difference? Responsive design does a website to adapt to any screen size, regardless of device.
In contrast, a mobile template requires a second, mobile-only website or subdomain, and these templates are built for a particular site—not for screen size. This can result in a poor user experience. According to Google’s Think Insights, if a user lands on your mobile website and can’t find what they’re looking for, there’s a 61% chance they will leave your site immediately—and there goes your conversion. Responsive design can also improve your SEO since having a single URL makes it easier for search engines to crawl your site.
Your Site’s Navigation Isn’t Clear
Navigation can make or break your website’s conversion rates—you want your site to first retain its visitors, then lead them through the conversion funnel. The right navigation features make it simple for visitors to find relevant information without requiring them to “hunt” for it. Better navigation may also improve Google’s ability to index important information, which may help your rankings in the long term. To improve navigation, divide categories clearly, indicate these categories with accurate titles, and improve your search feature to make it easy for visitors to find whatever they’re looking for.
Your Content Isn’t Unique and Relevant
If you don’t offer unique content, what is it that separates your product from your competitors? To develop effective content, it’s important to uncover your target audience’s central motivation for purchasing your product or service. Who is buying your product? Who do you want to be buying your product? What’s their background? Is there a specific need or problem that would drive them to your offering? Answering these questions before creating a content strategy is essential.
Once you’ve honed in on your target audience’s needs, begin brainstorming titles that are tied to your business goals: answer your customers’ most frequently asked questions, write how-to’s and tutorials regarding relevant topics and tasks, and evergreen topics related to your industry that provide information your customers might be looking for. If you’re not a writer, or you simply don’t have the time to pump out content, you may also consider investing in unique articles from Constant Content.
You Aren’t Catering to Your Audience
Make sure your site caters to your target demographic. Your website design, images, copy, and products should be tailored to a specific user; trying to please everyone will alienate your target consumer. Instead of being general, get specific. Write to the right people, target your ideal customer with relevant content and imagery, and consider how your user will experience the site to better cater it to a visitor more likely to purchase your product.
These are just a few of the reasons your site’s conversions rates could be struggling, but fixing these major issues can significantly improve your consumer interaction and ultimately, your bottom line.