Affiliate Manager Contact Methods: When and Why to Use Them

Affiliate Manager Contact Methods: When and Why to Use Them

When logged in to your MaxBounty account, your Affiliate Manager’s contact info is displayed underneath their name in the top left corner. Here you’ll see their:

  • Phone number and extension
  • E-mail address
  • Skype handle

In the bottom right hand side, you can also click on a speech bubble over a red icon to open up the Tawk.to live chat application.

Although we recommend using all four of these methods for contacting your Affiliate Manager, knowing which to use based on what you need can improve response rate and efficiency.

We know your time is valuable. The quicker you get assistance, the quicker you can work on your campaigns.

Below, we went into detail on what each contact method offers and how to determine which you should use to reach your AM.

Phone

You should contact your Affiliate Manager by phone when you require an urgent response during MaxBounty operating hours. That’s because it’s the method of communication that can connect you to your AM in the shortest amount of time.

Vocal communication can also sometimes make explanations easier to understand.

Best used for:

  • Urgent tracking issues
  • Technical concerns
  • If you need assistance on a variety of items

E-mail

You should contact your Affiliate Manager by e-mail when you require a detailed response on an issue that isn’t of immediate urgency. An e-mail should also be sent if for whatever reason you’re unable to reach your AM by phone.

E-mail is a great option because it ensures you have an easily accessible written record of your conversation with your Affiliate Manager. This is useful if the assistance you need from your AM is something you think you may re-visit again.

Best used for:

  • Suggested campaigns to promote
  • Problem solving requests
  • General Guidance

Skype

Communication through Skype should be used for casual day-to-day inquiries. It’s also a better written form of correspondence than e-mail for urgent matters.

This is the best option if you think what you need to discuss will require some back and fourth conversation rather than a single question and answer.

Best used for:

  • Quick questions
  • Touching base
  • Following up on previous requests

Tawk.to

We recommend that Tawk.to is primarily used for contacting your Affiliate Manager regarding your pending application. However, once you’re accepted into the network, it can be accessed in the Affiliate Dashboard and used for any contact need going forward.

How to Find Contact Info and Social Profiles with ManyContacts

How to Find Contact Info and Social Profiles with ManyContacts

One of my favorite things about the internet is being able to connect with millions of people around the world, without ever needing to pick up the phone of worry about when someone is available. Thanks to email and social media, not only has it never been so easy, it’s also never offered such an opportunity for networking with others.

A great example of this is in online marketing and entrepreneurship. Sure, guys like Tony Robbins and Mark Cuban might be wishful thinking when it comes to emailing them and getting a response, but there is whole world of experts and professionals who take the time to respond to their emails and social media conversations. I happen to be one of them.

With all of this being said, the internet has completely changed the way we connect with each other. However, you still need to know where and how to find the right people and how to best get in touch with them.

Take myself for example. If you wanted to get in touch with me, you can use the contact form on this site, or try to find me on social media. This can be a time consuming and tedious process if you don’t know where to look. I recently came across a service called ManyContacts which makes the process of outreach and finding contact information online much easier. Best of all, it’s free and can really add some value to your business and outreach process.

ManyContacts – How to Find Anyone’s Contact Info

Everyone has their own preferred way to connect with others online. I personally prefer Email, Twitter, and Facebook. Other people might like LinkedIn or Google+. While email is the standard for connecting with others, it isn’t always the best or most immediate option. It’s also always a good idea to follow someone on social media and share their content before trying to approach them with a new opportunity or asking for a favor.

This is where a handy tool like ManyContacts comes into play.

Since most people are using Gmail these days, it was brilliant for the company to create a free Google Chrome extension that makes the tool extremely easy to use. You can download it through the link and will also see a screenshot of it through the chrome web store below.

   manycontacts-in-gmail

Once you’ve installed the application, you can then start putting it to use right away. Since the app works right within Gmail, all you need to do is make sure it’s activated and then hover over any email within your account and instantly see all of the social network profiles associated with that email account. You can see this in action in the video below.

As mentioned earlier, if this was something you wanted to accomplish manually it would be quite an annoying and tedious process. Not only would you have to run over to Google and do a search for a name or email address on Twitter or Facebook, you would also have to sort through everyone with that shares the same name as well. ManyContacts isn’t just a free tool, it’s also dead simple to use.

discover-social-profiles

Once you come across a name or email in your Gmail account, all you need to do is click on the social profile icon to access their page. This will load up their profile in a new browser tab, where you can connect with them or share, like, follow in a matter of a few clicks.

ManyContacts Works with Many Websites

While many of us are currently using Gmail on a daily basis, what about everyone who isn’t? Simple… the ManyContacts Chrome extension was built to integrate within your existing Gmail workflow, but also allowing for you to search email addresses across multiple domains, websites and email providers as well.

extract-emails-with-manycontacts

Once you have the Chrome extension installed in your browser, you will also have access to a button on the right of your address bar as well. This will typically look like a shortcut for the app, but it’s actually much more.

Click this icon button and the ManyContacts tool will automatically extract all the emails listed on the current webpage you are browsing. The end result is a full list of not just email addresses, but also each social profile to go along with them. You can also download the full list or run a custom search of your own.

As online marketers, entrepreneurs and branding experts… I’m sure you can instantly imagine what’s possible through the use of a tool like this.

Performing Manual Checks on the ManyContacts Site

In addition to the chrome extension offered by ManyContacts, they also have a website that anyone can use as well. This is perfect if you want to access their features, but might be using a shared computer or simply on the go and want to run a quick search.

All you have to do is visit their website and enter an email address of your choice. ManyContacts will then put together a nice report right within the browser of that person’s profile, email address and all of their associated social profiles. It’s not as thorough as the application, but it’s still quite amazing. You can even run multiple email checks at the same time.

manycontact-website

Using ManyContacts as a Business Tool

ManyContacts is a great tool for scanning through emails and finding potential contacts on different social networks, but it’s also a great tool for business as well. ManyContacts also offers a business solution where data can be pulled together instantly after someone completes a form on your site. After all, why lower your conversion rate by having someone fill in their name and social profile information when an application like ManyContacts can do it all for you?

Take a look at the video below to learn more about how this is done, and why businesses of all sizes would find this type of solution useful.

All-in-all, ManyContacts is quite an amazing and useful application. It’s free to use and simple enough for anyone to get started within a matter of minutes. Download the free Chrome extension and start playing around with ManyContacts and see for yourself.