Ecommerce: A Step by Step Guide to Validating an eCommerce Product [with a Low Budget]

Ecommerce: A Step by Step Guide to Validating an eCommerce Product [with a Low Budget]

It’s fast to validate campaigns in the affiliate marketing world.

You get some offer recommendations from your affiliate manager.
You reverse engineer competitors with a spy tool to see what’s working.
You “borrow” some landing pages.
And you come up with some angles to make the campaign your own.

I’ve simplified the process, but you can go from idea -> traffic within a few hours. I’m not saying it’s that easy to become profitable, but you can get a sense of the campaign’s potential within a few days.

Speed is important in the online world – the faster you move, the faster you learn.

Many affiliate marketers have transitioned to the world of eCommerce in the past few years. In eCommerce, campaigns launches are slow. Idea -> validation can take months for some people.

And there are more risks involved.

If your budget is less than a few thousand bucks, you can’t afford the “throw shit at the wall until something sticks” method.

What happens if you fail at an affiliate marketing campaign? 90% of the money that you lose is traffic costs. The advertiser takes on the risks of carrying inventory and fulfilling it for the customers.

How does that change with eCommerce? In most cases, you have to take risks with holding inventory and fulfillment. If your supplier requires a minimum order quantity of $2,000, what happens if you’re unable to sell the inventory? You’re stuck with unsold inventory sitting in your garage.

And not to mention the time and energy costs you devote.

That’s why it’s so important to go through the stage of product validation—making sure people want to buy your product before you commit resources.

Here’s one cycle I’ve seen people fall into.

  • Get excited over an idea for a product.
  • Spend thousands of dollars in inventory. They wait for one to two months for the products to arrive from China. 
  • Spend a month building out their Shopify store and creatives.
  • Launch.

Crickets. There’s barely even any “add to carts” in their Shopify dashboard! They wasted thousands of dollars in inventory, and several months of effort.

Here’s the truth: You might have to go through and test 15+ products before you find your big winner. You can do all the research you want, but the market decides the winners.

One mindset I have is to view campaigns as bets—each product you launch is a bet.

The more bets you can place, then the higher the chances you have of winning big. You should be trying to validate your product in the fastest, and cheapest way possible. This gives you the ability to make more bets.

And here’s the best part: your probability of winning increases with each bet you take. You’re leveling up with each launch. 

You’re learning how to negotiate better prices.
You start understanding the ad platform more and more.
You start figuring out which landing page style works the best.

The most important thing is that you keep placing bets.
Nothing guarantees success. You have to keep placing bets and stacking the odds in your favor.

One book that influenced my thinking several years ago was The Lean Startup by Eric Ries. Their framework revolves around speed and focusing it on the 80 / 20.

Today I’m going to share some ways for you to validate your ideas faster and cheaper so that ultimately you improve your chances of success.

Bad Ways to Validate a Product

Everyone understands that you want to vet an idea before going all in. But most approaches to product validation have some flaws.

01. Surveying People You Know

Asking people what they think about your idea is horrible.

Me: Hey what do you think about my idea?
Your Friend:  Holy shit that’s an amazing idea! I’ll totally buy it when you have it!

*A Month Later*

Me: Hey you know that product I was telling you about? Well, I have it now in stock! Did you want to buy it?
Your Friend: Oh uhh… Sorry, I’m running low on funds right now. Good luck though!

Surveying can lead you to a false positive. A better way to do a survey is to ask for the sale.

Me: Hey what do you think about my idea?
Your Friend:  Holy shit that’s an amazing idea! I’ll totally buy it when you have it!
Me:
Thanks for your support. Well, I can get some inventory here within a month. I’m actually taking pre-orders now. I can take Venmo or PayPal.
Your Friend: Oh uhh… Sorry, I’m running low on funds right now. Good luck though!

What happened? People don’t like conflict. They might think it’s a horrible idea, but they don’t want to discourage you from your dreams. So they’d rather do the song and dance than tell you that your product sucks.

Men lie. Women lie. The numbers lie.” – Reminder, Jay Z

Asking for money upfront will reveal the truth.

02. Dropshipping 

Dropshipping was the rage several years ago. You sell the product, and the manufacturer sends the product to the customer.

The main problem is that people expect their product within a few business days (you can thank Amazon Prime for that).

Most manufacturers are based out of China. It can take several weeks or even months before the customer gets it. So what happens if it takes them longer than expected? Complaints. Chargebacks. Facebook and Google are now doing post-purchase surveys with the customer.

Bad experiences will get your account penalized. 

Something else I’ve noticed is that some Americans have become anti-China due to the pandemic. Seeing a package shipped from China can trigger them emotionally (even though 90%+ of the stuff in their house is made in China).

Dropshipping could work if the manufacturer is close enough to the customer. Try to get it to the customer in under one week.

The Lean Product Launch Method

I’m going to share a rough framework for launching a product. With this framework, you can go from idea to launch within a few days.

Your goal is to find a winning product as quickly and as cheaply as possible. Don’t waste time on things that don’t matter. 

1.1. Product and Niche Selection

The first step is to choose a product. Here are some of the things I look for in a solid product.

A. Is this part of a growing trend?

You always want to be a part of a growing trend. If you’re entering a market too late, then there’s going to be way too much competition.

Google Trends: Keyword trends straight from Google. If more and more people are searching for something, then there’s growing demand. 
Trends.co: A publication dedicated to researching growing trends and businesses.
JungleScout: Product data from Amazon. It’s amazing to see how competitive different niches are.

B. What are the problems with the existing solutions? How does your product aim to solve that?

People buy products to solve problems. There’s a high probability that you already have competition for your idea.

One mistake people make is that they give up when they see that the idea already exists.

ah man, the idea’s already done. I’m already too late

Don’t be scared. Competition means that your idea is validated. Imagine the opposite and there’s no competition. You’d be wondering if it’s because your idea sucks.

Realize that every business has an Achilles heel—a weakness you can exploit. Imagine if Google got scared because of Yahoo! Or Apple being scared of Nokia.

The sweet spot is being able to offer improvements over the existing incumbents, rather than offering “me too” products. Research what people are complaining about with the existing solutions. You can go to YouTube comments, Amazon reviews, TrustPilot, etc.

Complaints = opportunity. I’ll share an example of this approach.

One product that has caught my eye recently is Monkey Feet. This is a device that allows you to attach dumbbells to your feet. There’s a growing trend towards working out at home. And this product solves a problem (it’s hard to directly strengthen your hip flexors).

I’m on their website and reading all the negative reviews. People are complaining about two things.

  1. It’s uncomfortable. There isn’t enough padding, and it hurts using it.
  2. It takes forever to put on and off. It’s an inefficient design. 

This tells me there’s a ton of opportunity to improve the design. Imagine if you could create a version that’s more comfortable, faster to put on, and more stylish.

You’d crush it.

C. Back of the Napkin Math

You have to be able to sell your widget at a cost where you’re making a decent profit margin. Open up a spreadsheet and do some simple math.

Estimate the shipping and fulfillment, taxes, traffic costs, your profit margin, cost of goods sold, etc. This can be hard if you don’t have experience. 

If you want to keep it simple, you can use the 4x rule. Sell the product for 4x your costs.

If buying the product costs $10, sell it for $40. This should cover the cost of goods sold, traffic costs, and leave you with a decent profit margin.

With eCommerce, think about the business model that you’re going for.

One framework is to think about the average order value and the frequency of purchase. Here are two that I’ve seen work over and over again.

1. The first one is a high average order value, but a low frequency of purchase.

High profit margins with each order, but people are not purchasing them frequently. The biggest example that comes to mind are luxury handbags or watches.

D2C mattress companies such as Casper and Purple also come to mind. Having such high average order value is what gives them the profit margins to run such aggressive campaigns. 

2. The second is a low average order value, but a high frequency of purchase.

Think Dollar Shave Club.

There’s not a lot of profit in razor blades. Their goal is to get you onto the subscription program so that you’re charged monthly. 

Imagine if you’re stuck in the middle:

Low average order value + low frequency = dead store.

This explains why supplements and skincare can be such great businesses.

(Credit to Nik Sharma for the above framework)

High profit margins + monthly subscriptions = GOLD

High average order value can also come from bundling products together. While you’re focusing on a single product, keep in mind what else you could bundle together in the future.

If you buy a mattress, what else would you be interested in? A pillow, bed sheets, a bed frame, etc. If you buy a skincare cleanser, you might be interested in a toner, moisturizer, sunblock, etc.

Some items are harder to bundle. If I buy a watch, I’m not really interested in buying anything else to compliment the watch. 

D. What if Your Product Doesn’t Exist?

eCommerce sellers tend to fall into two categories.

1. Resell Alibaba Products. You find a product with some potential on Amazon. A great story and fancy packaging can take you far.

This is the fastest way to approach eCommerce. The main problem is that anyone can easily rip you off. Once you gain some traction, then you should work with the manufacturer to make some customizations to your best-selling products.

Remember, make tweaks that benefit the customers!  

2. Creating Products From Scratch, aka Inventors.

Most people naturally fall into the creator category when they first start.

You identify a problem, but what happens if no product is solving it in the way that you want?

You could manufacture this product from scratch. The problem is that it’s expensive and time-consuming. You’re taking on substantial risks if the idea isn’t validated yet.

The solution? You should try to sell the closest thing possible to your idea.

I can’t emphasize this enough—creating a custom product from scratch is a time-consuming and expensive process. It’s much better to validate the niche first and make sure you have a solid form of distribution. THEN you can start creating.

You have so much more leverage once you have an established customer base. You can do a small test run with your existing audience through pre-sales. Or you can launch a Kickstarter.

Advanced: Let’s say you’re dead set on creating a product from scratch. You could always hire someone to create 3D renders of your product.

Create a landing page and feature renders. Run the traffic. If the idea is validated, THEN start bringing your idea to life.

I’ve written quite a bit on product brainstorming over the past year. If you want to read more, here are the links to those articles.

2.2 Lean Fulfillment

You’re taking a risk when you hold inventory for the first time. Let’s say that the manufacturer has a minimum order quantity of $2,000.

What happens if you order $2,000 worth of inventory, and you’re not able to sell any of the product? 

You’re out $2,000—unless you want to give your inventory out as Christmas and birthday gifts for the next few years. 

So, how can we sell the product while keeping the risks low?

Here are two ideas.

The first one is to launch without any inventory in stock. If you get an order in, then just refund their order. 

Email them immediately.

“Hey [First Name],

I’m so sorry, but your [Widget] is out of stock. It literally just ran out of stock a few seconds before your order was placed, but our database didn’t update in time.

We’re still facing some supply issues due to the pandemic, and I estimate that we won’t have it again in stock for another 4 weeks.

I’ve gone ahead and issued you a full refund. Once again, I’m so sorry for this!

However, I can offer you a discount code for 30% off for when we do get it back in stock. Let me know if you’re interested!”

– John Smith, Founder

P.s. what was the #1 reason that you decided to buy this product? We’re a small family-owned business, and it would really help!”

Be careful with this tactic. I don’t think the payment processor’s going to be too happy processing so many refunds. 

The second idea: Order on Demand from Amazon

If you’re interested in selling an item from AliExpress, then chances are that someone else is already selling it on Amazon.

Here’s what you can do:

  1. Sell the item on paid traffic. 
  2. You get an order!
  3. Order the item from Amazon to yourself via Prime Shipping. Re-package the item once it arrives. Ship it to the customer. The customer gets it within a few days of their ordering.

No, this isn’t the most efficient method. But remember that the point is to validate demand. Once you validate the demand for the product, then you can order directly from the manufacturer with confidence.

Note: Some people will be wondering, why would someone buy from your Shopify store if they can buy the same thing on Amazon? Great question!

You’re giving people too much credit. Most people are impulsive buyers. If they see your ad on Facebook, their first thought isn’t to go find it on Amazon. And depending on what you’re selling, they may not even be sure how to find it.

2.3 Creating a Converting Landing Page

Landing pages can make or break your campaign. You don’t want to have an amazing product and have the campaign fail because your landing page sucked.

This is the one area I’d recommend spending a significant amount of time on.

The biggest mistake I see people make is they send traffic to a product page, rather than a landing page.

What’s the difference?

  • Product Page: Designed to give general information about the product. It’s meant to appeal to the masses. Think of it as a page in a catalog.
  • Landing Page: Stand-alone page designed to convert cold traffic. They’re usually longer and contain more information. 

Here are two examples from the brand Kettle & Fire.

Product Page

Kettle and Fire Product Page

The product page is pretty standard. It’s short and to the point. It’s designed for people who are familiar with the brand.

Landing Page

Kettle and Fire Landing Page

What difference do you see? It’s much longer, and there are way more “conversion levers” on the page. It’s designed to sell to someone who has never heard of bone broth before.

Which one do you think converts better on cold traffic? The landing page, of course.

So, why don’t more people send traffic to landing pages?

First, because most eCommerce people don’t have a background in running paid traffic. Sending traffic to a product page is the simplest route.

Second, it’s hard to customize the product page on Shopify. Shopify’s product page customization sucks. It has been on their roadmap to release “sections” for years.

So what are your options now to build a landing page in Shopify?

1. I recommend building a landing page in Unbounce. Then you can connect Unbounce to Shopify for the actual fulfillment. 

2. You can use a Page Builder designed for Shopify such as PageFly or Shogun. Be careful that sometimes these page builders can slow down your site speeds.

How do you design a converting landing page? Even though eCommerce landing pages all look different, they tend to follow a general framework.

Here’s a Simple Framework You Can Use:

  • Hero Shot – Headline / Product Shot
  • Big Media Social Proof – As seen in the New York Times! Skip it if you don’t have anything.
  • Value Propositions – This is where you share your biggest value propositions. You have to illustrate it in a way that’s easy for people to understand. Show, don’t tell. Videos, animated GIFs, and comparison tables do well.
  • The Product – Various Photos. Bullet points. For this section, look at what the top sellers on Amazon are doing. 
  • Testimonials – Text-based is okay. Conversation rates skyrocket if it’s video reviews where the customers are holding your product.
  • Guarantee – Share your refund policy. The stronger the refund policy, the better. 
  • Reviews – Your product reviews. Don’t have any product reviews? Use Loox where you can “import” reviews. I’m going to keep it real—most people just make up reviews until they get some legit ones in.  

I have two pieces of advice to improve your landing page.

The first is to demonstrate visually. Imagine you’re selling green superfood powder. You need to have a section explaining the ingredients in your supplement. 

Here’s the most basic way of doing that. 

Ingredients: Moringa, Mint, matcha green tea, wheatgrass, beets, spirulina, chlorella, etc. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You grab some stock images and type some text. Easy doesn’t stand out. 

Let’s look at what Organifi does. They created an infographic that is so much more visually impactful.


 

Pro tip: You can easily create something similar yourself. Or pay someone on Fiverr to do it. It’s these small details that elevate your store to look like a brand.

Which one do you think leads to more conversions?

My second piece of advice is to show proof. People are skeptical online. The more proof you can show of your claims, then the higher your conversion rates.

Think of it in terms of levels. 

Level 1: Text-based.

“This organic green juice is so awesome. I love it!” – John Smith

It’s all right, but this can easily be faked. How do people know you didn’t make this testimonial up? And this testimonial doesn’t move the customer emotionally.

Level 2: Pay someone on Fiverr to do a video review.

You can pay people on Fiverr to do video reviews. This is leagues better than a simple text-based testimonial. 

Level 3: Video review from someone real

Once again, people are skeptical. In the back of their mind, they’re wondering if your reviews are legit or not.

The highest level is when you can prove that the review is legit. For example, a YouTube Video review from someone with over a million subscribers. Or you share a video review linked from a customer’s Instagram profile.

You might have to settle for “level 1” when you’re first starting. But as you gain more experience, you have to advance the levels of proof to increase your conversion rates.

Let’s talk about store design. It matters. You want to come across looking like a high-end D2C brand, rather than a run-of-the-mill marketer using the Debut theme.

Some ideas:

  • Upgrade your theme. If you have the budget, I highly recommend upgrading your Shopify Theme. Out of the Sandbox makes the best themes. I recommend Turbo.
  • Professional photos. Sometimes you’ll get lucky and the manufacturer has solid photos taken. What if they don’t? If you have some budget, you can send the product to a photographer on Fiverr. That’s the simplest way. You can always learn basic photography skills and take the photos yourself. You can also throw in some professional photos from Pexels. Don’t steal photos from a competitor.
  • Good fonts and color scheme. Good fonts and color schemes are the cheapest way to make your store look more “premium.” You can use different Chrome extensions to see what fonts and what colors a store is using. Good fonts + color schemes + professional photos from Pexels = solid looking store for free.  

2.4 Generating Traffic

It’s time to send targeted traffic to your landing page. There are only a few traffic sources that are capable of sending targeted traffic.

1. Facebook Ads / Google Shopping Ads

Facebook and Google Shopping are the kings. They are the most targeted traffic sources you can use. If you can’t make it work here, then you won’t be able to make it work on other traffic sources.

These should be your main focus.

2. Instagram / TikTok Shout outs 

An alternative to Facebook and Google ads are influencer shout outs. I’m not as big of a fan of them because it’s much more time-consuming. You have to find the pages to target and negotiate with each one.

There are two types of Instagram pages. The first are influencers, and the second are meme pages. Influencers are people. They’ve built expertise and trust with their audience. If you’re going this route, go for the Nano influencers. They typically have between 5,000 – 10,000 followers. Their audiences are more engaged, and the prices are more affordable.

Meme pages are pages full of memes usually created by anonymous people. Meme pages tend to be a lot cheaper for shout-outs, but the traffic doesn’t convert as well.

The opportunity with influencers is price inefficiency. Some TikTok influencers are new to the game and may not know their true value. You can take advantage of that.

2.5 Is This Product Validated?

How do you know this product has potential?

First, you have to spend money generating traffic. I think 10x the sales price is a decent number. If your product sells for $50, spend at least $500 on traffic.

I can’t emphasize this enough, but the more you can spend, the better. You need to spend enough for statistical significance.

From there you have to see what the ROI is.  

If you’re profiting, congratulations, you have a winner! You can confidently go “all in” on this product because you’ve barely optimized it yet. 

For most people, I suggest trying to get at least a -30% ROI.

That means if you’re spending $500 in traffic, are you generating at least $350 in sales?

Yes, you’re losing money. But remember that you haven’t optimized anything yet!

Where’s the future profit coming from?

  1. You’ll have additional products. More products means you can bundle them. You can increase your average order value.
  2. Economies of Scale. Instead of ordering the MOQ, you can place bigger orders. Bigger orders mean bigger discounts.
  3. Paid Traffic Improvements. Keep split testing your creatives. If you’re running Google Shopping, you’ll see which keywords are converting.
  4. Landing Page Improvements. Your paid traffic strategies will be more efficient. Split test your landing pages. Get a professional to take better product shots. Redesign your Shopify store.

So what happens if you’ve spent $500 and you have no sales? It’s time to move on to the next campaign.

You’ll know a winner when you see it.

Be careful of getting emotionally attached to your idea. I’ve been there, done that. You’ve put so much time into building your store. You still think it’s a great idea. If people aren’t buying, then you don’t have a business. It’s simple as that.

Go back to the drawing boards and launch the next product.

This is what separates the winners from the losers.

Success consists of going from failure to failure without loss of enthusiasm.” – Churchill

Speed is King

I was watching an interview with Kobe Bryant. One thing that resonated with me is how he woke up at 4 am to practice.

Most professionals practice twice a day. By getting up at 4 am to practice early, he was getting one additional practice in. How much does that add up after five years?

A large part of success is getting reps in. If I want to improve at chess, I can go to chess.com and play dozens of games a day. There’s no cost to me getting in reps other than time.

Let’s bring this back to any sort of online marketing. You have to get your reps in. It took me 14 tries until I got my first profitable affiliate marketing campaign way back in the day.

That’s the same mentality when it comes to eCommerce. Each product you test out is a rep.

Learn how you can get more reps in with the limited amount of resources that you have. 

A Quick Guide to the Best Zoom Alternatives

A Quick Guide to the Best Zoom Alternatives

Hi, I’m Tony! I’m the Community Program Manager at Team SPI. Since 2015, I’ve been hosting online video gatherings ranging from weekly mastermind groups to multi-hundred-person conferences over Zoom and other platforms. I’m always looking for the best possible tools to help people connect in meaningful ways.

When the pandemic hit, it seems that just about everything in life suddenly ended up on Zoom—and about five minutes later, we were already burned out on all of it. 

I’ve had the benefit of using Zoom for my work for several years before all this happened, so I was pretty comfortable with its strengths and weaknesses. 

There’s a good reason it became the pandemic go-to—it combines a powerful set of features with solid reliability and a (usually) clean user experience. 

But you’re not reading this because you’re totally satisfied with your Zoom experience. There has to be something better out there, right? 

The answer to that, of course, depends on you and what you’re looking to do. 

Here’s what to expect in this post!

And the Zoom alternatives, organized by category:

  1. I need something web-based.
  2. I just need to talk to my team and clients.
  3. I need something that supports my corporate needs.
  4. I need to produce events.
  5. I want to create a virtual space for my people to hang out in.
  6. I don’t actually need video.

Why You Might Want to Use Zoom (or Not)

While I’m a big fan of Zoom, I’ve also been searching hard for the best alternatives depending on the different needs of the various meetings and events I host online. 

Benefits of Zoom

Some of Zoom’s key strengths:

  • It’s established. So many people have learned how to use Zoom already, so you can build on that convenience. 
  • It’s (pretty) affordable. For ~$15 per month, you get an incredibly powerful platform with a lot of tools. 
  • It works well. Part of what fed Zoom’s success was its ability to do exactly what it sets out to do, as well as or better than just about everyone else. They thought through the user experience and removed barriers left and right, making quality video meetings dead easy to host. They’re tops for a reason! 
  • It’s got powerful features. When you get comfortable with Zoom’s capabilities, you can do some pretty sophisticated things. Breakout rooms, advanced screen sharing capabilities, polls, live streaming, and more allow you to go as far as hosting whole conferences.

Disadvantages of Zoom

Some reasons why you might not want to use Zoom:

  • Cost. The free level only lets you host meetings for 40 minutes at a time. 
  • Software requirements. Hosts requires software to be installed. 
  • No perpetual room. Each meeting has a start and end time. 
  • No P2P network. People join or leave meetings, but there’s no way to connect outside that. 
  • Wonky breakout rooms. While Zoom has powerful breakout room features, it’s easy for things to go haywire if you’re not careful.
  • Lack of event production features. Zoom is functional, but it doesn’t give you tools to produce a slick, professional looking event. 

With this in mind, I wanted to offer you an overview of some of the best platforms I’ve found, based on how your needs contrast with what Zoom has to offer. 

Note: This landscape is changing constantly. New platforms are coming out every single day, and existing ones are launching new features continuously. Consider this a snapshot of my subjective opinion!

1. I need something web-based.

No installation needed—just pop open a browser window and go!

Google Meet

Google’s approach to video meetings used to drive me crazy. For years, they struggled to nail down a consistent strategy, changing brands and rearranging their interfaces to the point where it was just all too confusing. 

Not long after the pandemic hit, however, they finally found a sweet spot—offering just enough functionality and a clean, sensible interface that put the tools I needed in just the right spots.

Forcing integration into Google Calendar, annoying as it may be to a non-Meet user, does make it that much more convenient to book a meeting with a handy link without having to leave the calendar app. 

My biggest caveat with Google Meet has been in its CPU usage. While in recent weeks I haven’t noticed as much of an issue, I have had months-long stretches when using Google Meet meant spiking my not-that-old computer’s CPU and slowing everything else to a crawl. 

If you decide to try it, keep an eye on how it operates on your machine!

Join.me

One of the early entrants into browser-based meeting, join.me differentiated themselves by their emphasis on being lightweight and easy. If you’re looking for something simple, especially for one-off meetings, join.me is here for you!

2. I just need to talk to my team and clients.

If you largely have a consistent team of trusted people you want to communicate with (and enable communications between), team-oriented platforms have been aggressively upgrading their video capabilities. 

Slack

If you’re already in a shared Slack channel with the people you talk to over video, you could cut Zoom out of the loop altogether and do your calls straight through Slack. The interface is relatively lightweight compared to Zoom’s features, but the convenience can’t be beat. 

Discord

Originally a hit with the gaming community, Discord pushed the envelope with chat-oriented team channel spaces to the point where businesses have started to take notice. While chat is the default mode of engagement, adding voice and video are easy, with customizations galore. 

Skype

Remember Skype? They’ve been in the game longer than anyone. While they’ve dealt with more than a fair share of Microsoft-imposed bloat, Skype haas remained a consistent, hardened option for people who need to communicate—especially when you might be mixing international calling with your team chats. 

3. I need something that supports my corporate needs.

Are you looking for something that supports the wider needs of a larger organization? Zoom’s been building out its enterprise offerings, but others live and breathe it. 

Microsoft Teams

Opinions may vary widely about the experience of Teams, but it’s clear Microsoft has invested heavily in becoming one of the heaviest hitters in enterprise communications. Teams offers many of the features other platforms have, but plays particularly nicely with Microsoft-oriented businesses. 

Webex, GoToMeeting, BlueJeans, Adobe Connect

There are a wide array of corporate-oriented platforms. If you’re looking to make a decision that affects the wider business needs of your organization, I won’t try to tell you which way to go—research the platforms that are out there, define your feature needs, do the demos, and the best answer will emerge.

4. I need to produce events. 

Zoom is a powerful event production platform, but the onus is completely on the organizer to get the content right. Luckily, others are working on making the organizer’s job easier.  

Gatheround (formerly Icebreaker)

I’m as excited about Gatheround as I am about any meeting software platform I’ve seen. They clearly designed the experience specifically to make it easy for people to connect and cultivate meaningful relationships—you can create time-based breakout rooms where people are presented with card-based discussion prompts in either small groups or 1:1 rooms. 

A lobby area offers a great transitional space between breakouts, where a combination of chat and stage area (that others can join with permission) encourages social interaction that just feels different.

HeySummit

If you need a more complete conference-level experience, where each talk can have its own landing page, HeySummit has you covered. You still need another provider to handle the video (Zoom, YouTube, Vimeo, etc.), but HeySummit wraps it in a nice user-friendly shell.

(Disclosure: The folks at HeySummit are good friends of ours.)

5. I want to create a virtual space for my people to hang out in.

The world of “proximity chat” has come a long way—from niche community of super-online escapists to mainstream tool for virtual conferences and more. These video game-like environments allow you to create a sense of place, where people can explore and bump into each other. 

On these platforms, when people’s avatars come into close proximity to one another, their videos come into focus, so you can talk to only those who are “near” you at any given moment. It’s kind of like real life! 

Topia

Topia’s hand-drawn style is incredibly appealing to me, personally, because it stands in such contrast to everything else I’m used to seeing. It feels a little more nature-oriented. It helps me feel like I’m entering a special little world. 

Its administrative interface is not for the faint of heart—you need to be willing to poke around and take your time to get to know how things work, and work around some of its features’ more maddening constraints—but your patience will be rewarded with an experience unlike anything most people have seen. 

You can create a custom environment or use one of their templates, which I highly recommend—starting from scratch can be incredibly time consuming, while their templates offer a great insight into the features they offer. 

Gather.town

My other favorite proximity chat app is gather.town. It’s a bit further along in terms of its development, but still have a lot of quirks when it comes to setup and administration. This world isn’t for the established corporate player just yet, but I expect some of these platforms will get there some time soon!

Gather.town has a simplified, Legend of Zelda-like overhead view with a little digital avatar for each person. You can draw rooms, set up walls and floors and decor, and install interactive points where people can view videos, web pages, presentations, or even play a game together. 

Workfrom

In Workfrom, you can create a perpetual “room” where people can come to hang out and work alongside one another. It’s explicitly not a space to hold a scheduled meeting: while cameras will be on, microphones are disabled. You can only talk to each other over chat, leaving your ears free to focus on the admin-chosen musical playlist while you do other things. 

Custom wallpaper and simple discussion prompts in the chat round out an incredibly simple but truly powerful tool for creating a sense of shared presence among a team or small community. 

Go wild

Try everything! There are dozens of these platforms. Check out a giant list here

6. I don’t actually need video.

Video is a powerful tool when you’re gathering people remotely—it’s about as close as we can get to being together, even if it’s not nearly the same. 

How many video meetings, however, actually need to be on video? There are a lot of reasons why someone might not want to be on video at a given time: physical comfort, being on the go, insecurity about their appearance or their environment, internet issues, slow computers, and more. If you can gather people without asking them to turn on their cameras, you can get greater turnout and offer a more accessible experience. 

What tools do you already have, or which could you use for non-video related needs?

Chat apps

We already covered the usual suspects above—chat apps and other asynchronous social spaces are powerful tools when used right. 

Free Conference Call

Along with Mumble, Free Conference Call does exactly what it says it does—with just a few hoops to jump through, you can have a dial-in number set up in no time.

Zoom!

That’s right—Zoom itself is actually a pretty powerful platform for facilitating audio-only phone conversations. If you’ve ever seen one of those big complicated boilerplate Zoom invitations, you’ve seen that Zoom offers call-in numbers for people to easily dial from their phones, without having to memorize and punch in meeting IDs and passcodes. 

Once in the meeting, phone participants actually have a few useful controls available to them just through use of the number pad—even allowing participants to move in and out of breakout rooms. 

Just pick up the phone!

Regular old phone calls—remember them? They might just be the refreshing alternative to being stuck behind your desk looking into a camera. 

To Zoom or Not to Zoom

In the end, Zoom is often the best answer, if not because of its quality execution and affordable price then simply because it’s the one people tend to be the most familiar with. 

If you’re looking for something better, however, a whole lot of people are out there working hard to create products that offer you something different. Try different approaches using different platforms and invite friends or colleagues to experiment with you!

A Comprehensive Guide to LinkedIn Sponsored Updates

A Comprehensive Guide to LinkedIn Sponsored Updates

When it comes to growing your brand and boosting your revenue, social media matters.

Here’s why: More than three billion people worldwide now have social media accounts, and 54% of those users leverage social media to research products.

The biggest challenge? Finding the right platform for your social media posts where you can connect with your ideal audience.

While many businesses leverage sites like Facebook, Instagram, and Twitter to promote their content and increase conversion rates, there’s also a case to be made for more business-focused frameworks like LinkedIn.

In this comprehensive guide to LinkedIn sponsored updates we’ll tackle the big questions — what are LinkedIn sponsored updates, how do they work and how much do they cost?

We’ll also offer a list of sponsored updates best practices to help your brand make the most of this social content solution.

Download Now: How to Run LinkedIn Ads

What are LinkedIn Sponsored Updates?

Let’s start at the beginning: What exactly are LinkedIn sponsored updates?

Also called sponsored content, the official LinkedIn help page says a sponsored update is, “a LinkedIn Page update that is sponsored as an advertisement and is delivered to the LinkedIn feed of members beyond those who follow your company.”

In practice, LinkedIn sponsored updates are advertisements created by your company or marketing team which are then served to LinkedIn users who either follow your page or follow pages in a similar content space.

These ads are served as part of the native LinkedIn feed and typically include a combination of relevant text and contextual images or videos, in turn helping them blend in with similar user content rather than stand out as paid-for advertisements.

When designed and deployed well, LinkedIn sponsored updates can help drive organic interest in your brand from both current followers and a wider audience of LinkedIn members. Worth noting? While these posts are designed to follow the format of familiar user updates, they’re always labeled as “sponsored content” to ensure there’s no misleading users or confusion.

What Types of Sponsored Updates are Available?

Brands can create four types of direct sponsored updates:

Single Image Ads

Single image ads include one image and text that are displayed directly in targeted member LinkedIn feeds.

Carousel Image Ads

Carousel ads contain multiple images in succession that users can scroll through to get a better sense of your products or services.

Video Ads

Video ads offer a way to include multimedia marketing with in-feed videos that users can watch on-demand.

Single Job Ads

If you’re looking to expand your team, you can create single job ads for your targeted audience. They must promote a single job opportunity and be linked to an active job post on LinkedIn.

You can also create what’s known as “direct sponsored content”. These ads won’t display on your LinkedIn Page or Showcase Page before being served as advertisements.

As a result, they’re often used by companies to test several marketing approaches and see which one produces the best results and use it as the basis for more robust sponsored content updates.

How much do LinkedIn sponsored updates cost?

The short answer is that more resource-intensive ads — such as videos or carousels — will cost more than their single-image counterparts.

The long answer is slightly more complicated. First, it’s important to understand that LinkedIn uses a bidding model for sponsored ads; you select and create your ad type and then specify how much you’re willing to pay — a minimum price exists to ensure advertisers are fairly paid, but you’ll never be charged more than your maximum upper limit. Differing ad providers then bid on the service and the lowest price wins.

Ad price is also determined by your target audience and relevance score. If your target audience is in high demand, you’ll be charged more because there’s greater competition to capture user interest. You can also lower your ad costs by creating relevant ads. The more relevant and content-rich your ad, the less you’ll pay — because there’s a better chance of engaging LinkedIn users.

It’s also worth considering the best cost model for your ad: Cost-per-click (CPC) or cost-per-impression (CPM). CPC means you only pay when users click on your ad and visit your site, while CPM means you pay for every 1,000 views or “impressions” of your ad.

If your goal is generating brand awareness, opt for CPM. If you have an established audience and are looking to drive click-throughs and conversions, choose CPC.

LinkedIn Sponsored Updates Best Practices

Want to get the most from your LinkedIn sponsored updates? Keep these best practices in mind:

1. Follow LinkedIn sponsored update specs.

Each type of sponsored content comes with its own specifications.

Single image ads: Up to 255 characters for the ad name, 150 characters of intro text to avoid truncation, URLs with “http://” or “https://” and JPG, GIF or PNG files that are 5MB or smaller.

Carousel ads: Use a minimum of two cards and a maximum of ten. Each card has a maximum file size of 10MB and dimensions of 6012 x 6012px. Supported formats include JPG, PNG and non-animated GIFs.

Video ads: Video ads must be three to 30 seconds in length, between 75KB and 200MB and in MP4 format. They must also be less than 30 frames per second (FPS).

Single job ads: Single job ads should be concise, relevant, and clear and follow the same image guidelines as single image ads. They must also link to an active job posting on LinkedIn.

Failure to follow these guidelines may result in ads being rejected. If ads contain misleading or inappropriate content, LinkedIn may choose to remove the ads or terminate your LinkedIn account.

The service also makes it clear that “spam” posts are not permitted: According to their Best Practices for Sponsored Content page, “Businesses that post updates excessively are subject to review by LinkedIn and could risk having their LinkedIn Page deleted.”

2. Don’t overshare.

While targeted, relevant content can help drive user interest, too many ads too quickly can result in over-saturation.

LinkedIn recommends regularly tweaking your content strategy to deliver analysis rather than simply news, include curated content (with credit) from other sources, and repurpose older content where applicable.

3. Test, test, test.

As noted above, direct sponsored content is a great way to try out new advertising efforts and see what sticks.

With the social media market continually evolving, it’s worth evaluating ad performance every few weeks to see what’s working, what isn’t, and where specific changes can help.

4. Spend wisely.

Sponsored updates can get expensive as you incorporate new advertisements and use multiple ad types.

Here, it’s worth tracking your ad spend and switching from CPC to CPM models once click-through rates start to rise. If ads begin losing steam, consider moving back to CPM to generate increased awareness.

5. Find new markets.

While engaging your target market is critical, diversify ad objectives is also important to expand your overall impact. LinkedIn recommends using tools such as Lead Gen Forms to find better leads, assess ROI and manage your advertisements at scale.

LinkedIn’s sponsored update model offers a streamlined solution to help brands reach their target market, expand brand awareness, and boost ROI. Best bet? Start with direct sponsored content to see what sticks, then choose the cost model that makes the most sense — CPC or CPM — and adjust as needed to reach the largest LinkedIn audience.

New Call-to-action